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CPPC Classifieds: Job Postings

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CPPC Member Job Postings
 (Post any positions that you are needing assistance in filling or positions that you are seeking here.  Posting will remain no more than 90 days unless pulled prior from being filled.)
 Email information to the CPPC office at cppc@claimsnet.org

New Listings:

Job Title - Corporate Claims Adjuster
Department: Corporate Claims
Reports to: V.P. of Client Services
Job grade/level: Experience preferred but not required
Full time or Part time: Full Time, remote work option
Revision date: 8/4/21

Job Functions

  • Handling claims for all Nelson Westerberg locations and all Nelson Westerberg Van Operators.
  • Entering claims and working in the Claims Management System in Atlas
  • Notifying all involved parties including van operators, other agents, 3rd party companies
  • Working with sales people, coordinators, and GM's from all locations on account specific claims
  • Assigning repair firm's to make repairs or coordinate finding replacement items
  • Preparing settlement offers to customer which may include denials of items
  • Working with Atlas Claims Department directly on all Interstate move related claims
  • Communication with 3rd party companies on services performed
  • Reviewing liability and protesting claims handled by other Atlas agents
  • Supporting claims department with answering all phone calls and emails
  • All other duties as assigned

Requirements and Competencies

  • Must have strong work ethic
  • Must be well organized and a self-starter
  • Detail oriented, professional attitude, reliable
  • Possess strong organizational and time management skills
  • Strong problem solving skills, documentation skills, research and resolution skills, data analysis and multi-tasking skills
  • Ability to communicate effectively verbally and in writing
  • Ability to deal with demanding customers while remaining objective
  • Ability to interact with employees, customers, and vendors in a professional manner
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
  • Minimal travel possible


Please send resumes to Theresa Mueller-Rodaks at tmueller@nelsonwesterberg.com

8/9/21 Posted

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Job Title:      Claims Specialist Department: Claims Office: Locations FL, NJ, VA or TX

Date: 8/01/2021

DESCRIPTION / JOB SUMMARY - The candidate will be responsible for Investigating and processing household goods claims in a timely manner. Recovery of contractual subrogation monies from carriers if applicable to insurance contracts.


  • Review each claim and decide actions necessary to investigate and process the claim in an accurate and timely manner.
  • Utilize the service of preferred repair firm service providers for the assessment of damages.
  • Work with moving companies to obtain inventories and documents, and to trace for missing items.
  • Settle the claim by working directly with the customer.
  • Recover monies from the moving companies for claims that have a subrogation component.
  • Work with daily reports to keep track of and manage claims that are currently in process.
  • Document each action that takes place on a claim in a database that allows client contacts to monitor the progress of the claim.
  • Assist with the work of absent colleagues, as needed.


  • Minimum of 3 years in a claims or customer service position
  • Excellent verbal, written and problem-solving skills are a must.
  • Strong attention to details
  • Manage high work volume, at times
  • Ability to organize for efficiency and be able to multitask
  • Ability to make quick decisions
  • Ability to exercise sound judgment
  • Good negotiating skills
  • PC experience required, including data entry, Word and Excel
  • Obtain adjuster’s license in those states requiring licensing EDUCATION
  • Bachelor’s Degree or Equivalent

Please contact  dvalluzzicppc@unirisc.com  for application information
Posted 6-17-21
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Job Title:         Administrative Assistant Department:    Claims

Office: Date:

Paramus, NJ 06/01/2021

Reports to:      Theresa Hartman

DESCRIPTION / JOB SUMMARY - The ideal candidate will perform clerical and administrative tasks involved with the household goods claims process.


  • Set up new claims and claim intent files
  • Run checks, sort, and match them to the claim files
  • Process subrogation billings and other invoices
  • Process cash receipts
  • Diary and follow-ups
  • Filing
  • Match incoming mail to claim files
  • Process outgoing mail
  • Answering phones and transferring calls


  • Minimum 1 year of general office experience
  • Minimum one year of computer experience
  • Basic knowledge of computer software
  • Ability to work on several tasks concurrently
  • Ability to work in a fast-paced environment
  • Strong data entry skills
  • Strong communications skills and attention to detail
  • Ability to perform tasks with appropriate speed and accuracy
  • Assist with colleagues work during absences and time out of the office


  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to regularly sit; stand for filing and file copying; light lifting and/or move up to 10 pounds.


  • Bachelors Degree or Equivalent

Please contact dvalluzzicppc@unirisc.com for application information
Posted 6-17-21

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New Listings
Job Overview: If you thrive in a fast-paced environment and are a goal-driven individual with high energy, we want you!

Atlas Van Lines is seeking a rational, detail-oriented candidate to work as a Director, Customer Service on our Claims Services team. The ideal candidate will have previous experience managing a team in an office environment and effective communication skills.  This position will be responsible for managing zone claim activity and achieving departmental objectives.  The Director, Customer Service will resolve major problems and ensure proper implementation of rules and regulations.

This position’s duties include the following:

  • Enforce company and departmental policies and procedures
  • Supervise employees and coordinate day-to-day activities of the zone
  • Review large claims and authorize settlements 
  • Actively monitor statistical information on the zone and personnel; take corrective action if necessary
  • Recommend uniform procedures and write performance reviews
  • Handle litigation promptly, reducing Atlas Van Lines' potential exposure to large and costly claims
  • Establish work schedules and maintain even distribution of workload
  • Communicate with customers, agents, and truck drivers as needed
  • Actively participate in staff, training, and procedural development

Employment Type & Hours: This full-time position will consist of 40 hours per week. Hours are from 8:00am to 5:00pm, M-F. Possible overtime.

Benefits: Competitive pay, medical/vision/dental/life insurance; 401K retirement plan; vacation and holiday pay; wellness program; on-site medical clinic on-site fitness center; training opportunities.

Atlas is an EO employer - Veterans/Disabled and other protected categories.

Required Skills

  • Bachelor’s degree, 8+ years of work-related experience, and/or equivalent combination of both education and experience are required
  • Previous experience managing a team is preferred
  • Effective problem-solving, organizational, analytical, and communication skills
  • Solid knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
  • Champion of change - If it's broken, fix it. If it works, make it better.
  • Excellent reasoning ability
  • Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations
  • Obsession with delivering happiness to customers - you're happy when they're happy.

Applicants can apply online today at www.atlasvanlines.com.

Posted 6/1/2021
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